Warranty

Trailer warranty

A problem covered by warranty? Our team handles the claim with the manufacturer and carries out the repair in our Laval garage. You deal with one contact only: us.

Submit a warranty claim Call 450-688-3555

Fast access to manufacturer warranties
Damage estimates
Repairs in our garage

How it works

1
Report the problem
Fill out the form below with photos and the last 6 digits of the serial number.
2
We assess and deal with the manufacturer
We estimate the damage and submit the claim to the manufacturer for approval.
3
Repair
Once the claim is approved, our mechanics repair your trailer in our garage.

Brands covered by our warranty service

Every new trailer is covered by its manufacturer’s warranty. We handle claims for the brands we sell:

Manufacturer warranties

Summary of the warranties offered by manufacturers on new trailers, for the original purchaser in normal service. The manufacturer’s full terms and current version apply.

Brand	Term	Coverage	Key points
Cobra (Manac)	1 year + 5 years	1 year parts and labour on the whole trailer; 5 years on the main structure of aluminum dump bodies.	Defects must be reported within 5 days. Not transferable.
Cross Country	5 years, pro-rated	Year 1: 100% parts and labour; year 2: 50%; years 3 to 5: 50% of parts only.	Defects must be reported within 14 days.
Extreme Trailers	5 years, pro-rated	Structure (platform, frame): 100 / 80 / 60 / 40 / 20% — parts only.	No labour or freight. Trailer registration required.
Raglan	1 year	Parts manufactured by Raglan, repaired or replaced at its option.	Defects must be reported within 10 days. Not transferable.
Titan	1 year	Parts manufactured by Titan; labour at Titan’s established rate.	Registration within 30 days. Keep the faulty part and take photos.
Tremcar & Bédard	3 years	Tank and equipment manufactured by Tremcar.	Tremcar authorization number before any repair. Report defects as soon as discovered.

Component warranties

The components installed on your trailer are covered by their own manufacturer, whatever the trailer brand. We handle those claims too.

Component	Manufacturer	Coverage (summary)
Suspensions	Hendrickson	Depends on the part: trailing arms and hangers 5 years parts / 1 year labour; integrated arm-to-axle connection 10 years / 5 years; air springs 2 to 3 years; shock absorbers 2 years.
Axles and brakes	Meritor	Trailer axles 5 years parts / 1 year labour; Q series cam brakes 3 to 5 years parts / 1 year labour; shock absorbers 2 years.
Brake chambers	Haldex	LifeSeal+ 8 years; GoldSeal 4 years; other products 1 to 6 years depending on the line.
Landing gear	JOST, SAF-Holland	JOST Magnum 10 years (5 full years, then pro-rated); JOST Alumilight 5 years; SAF-Holland Mark V 5 years.
Lights and harnesses	Grote, Truck-Lite	Grote: 1 year, LED and sealed lamps 2 years, Ultra-Blue-Seal harnesses 7 years. Truck-Lite: sealed lamps 2 years (Super 40: 3 years), LED limited lifetime warranty.
Aluminum wheels	Alcoa	Alcoa limited warranty; Dura-Flange 24 months against rim flange wear.

Wear items (tires, brakes, linings, bulbs, paint, seals) and damage caused by accident, overloading, corrosion or insufficient maintenance are excluded by all manufacturers.

Warranty documents to download

Good to know

Report a defect as soon as you find it: manufacturers set deadlines (for example 14 days at Cross Country).
No repair should start before the manufacturer’s approval, or it may not be covered.
Components from other manufacturers (axles, suspension, brakes, ABS, tires) are covered by their own warranty: we handle those too.
Normal wear items (paint, bulbs, brake linings) are generally not covered.

Complete your claim online

Once we receive your form, we will contact you as soon as possible to continue the claim.

Or reach us450 688-3555 info@remorqueslabelle.com

Trailer warranty

How it works

Report the problem

We assess and deal with the manufacturer

Repair